Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In Business Process Reengineering, HITRAC start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. HITRAC typically adopts a new value system that places increased emphasis on customer needs.
How Business Process Reengineering works:
Business Process Reengineering is a dramatic change initiative that contains five major steps. Managers should:
Refocus company values on customer needs
Redesign core processes, often using information technology to enable improvements
Reorganize a business into cross-functional teams with end-to-end responsibility for a process
Rethink basic organizational and people issues
Improve business processes across the organization