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Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In Business Process Reengineering, HITRAC start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. HITRAC typically adopts a new value system that places increased emphasis on customer needs.

How Business Process Reengineering works:

Business Process Reengineering is a dramatic change initiative that contains five major steps. Managers should:

  • Refocus company values on customer needs
  • Redesign core processes, often using information technology to enable improvements
  • Reorganize a business into cross-functional teams with end-to-end responsibility for a process
  • Rethink basic organizational and people issues
  • Improve business processes across the organization
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